FAQ

Our high-quality Clip-In Hair Extensions are made of natural REMY human hair and are ethically sourced. REMY human hair is considered to be the highest category of human hair extensions. The hair cuticles are kept intact and in uni-directional order, which prevents any tangling and it gives the product a long-lasting product life.

All our Clip-In Extensions Sets are super soft, shiny and tangle-free. Our manufacturing partner in Asia is a longstanding, modern and very experienced company that fulfills all our product and production standards. The company works with utmost transparency and employs highly skilled personnel.

The collaboration between our German office and our Asian partner is based on permanent exchange and professional team work, which we enjoy very much.

Clip-in Hair Extensions by THE HEART COMPANY

are a very easy, affordable and the least damaging way to get longer, fuller, more beautiful hair with Hair Extensions in just a couple of minutes. The best thing is that you can clip your hair-wefts in (and out) all by yourself without having to go to a professional hairdresser - just like clipping-in regular hair-clips with beautiful real natural hair attached to them. It is a temporary method of applying Hair Extensions and an increasingly popular choice among women all over the world.

Your top reasons to wear Clip-in Hair Extensions:

Instant Length

• Clip-in Hair Extensions help you to get long hair instantly - especially if your own hair does not grow beyond a certain length in a good-looking, natural way. The great thing is that Clip-in Hair Extensions do not prevent your own natural hair growth in the meantime. 
• If you are not happy with your current haircut, Clip-in Hair Extensions can help you to conceal it and improve your hair look in an instant.

Instant Volume

• In case you have thin hair, Clip-in Hair Extensions will provide you with extra hair volume within minutes. If you experience some hair loss or thinning hair, Clip-in Hair Extensions can help you to boost your hair volume.
• If you have regular or thick hair, you can even add more amazing volume to your hair and create great hair styles. 

Experiment with Color

• With our high-quality REMY Clip-in Hair Extensions you can easily change your look to achieve an Ombre color effect or add-in highlights/lowlights. This way you can experiment with hair colors without having to commit to a damaging chemical coloration/dying process of your own natural hair.

Great styling opportunities

• Styling your hair has never been so easy: For lovely daily hair looks, your wedding, friends & family celebrations, dates etc. -  Clip-in Hair Extensions will help to upgrade your hairstyle in an easy and natural way.

No Damage

• Clip-in Hair Extensions by THE HEART COMPANY are very safe to use and wear and cause absolutely no damage to your own natural hair. It is a great natural alternative to permanent Extensions such as bonding or tape-ins that can often cause damage to the natural hair. 

 Easy to Use

• Our Clip-in Hair Extensions are very easy to use. They can be clipped in & out of your own hair within minutes. Your personal Clip-in Extensions Hair Lovestory is just a few clips away. Enjoy your look - happiness looks good on you!

Simply put, premium REMY human hair is the highest premium quality available on the global market. REMY human hair means to keep the cuticles intact and in unidirectional order. In addition, the hair strands are all of the same length. THE HEART COMPANY only uses this hair quality as it is the only hair quality that makes Clip-in Extensions look completely natural and that can be styled and washed just like your own hair. Therefore, our high-quality Clip-In Hair Extensions remain super soft, shiny, silky and tangle-free!

Human Clip-in Hair Extensions can be washed, dyed, styled (even curled or straightened with hot tools) - just like your own natural hair.

Synthetic Clip-in Hair Extensions are very difficult to style and to blend with your own hair. Therefore, they often have a very short life-span and almost never look natural.

You can order Clip-in Hair Extensions by THE HEART COMPANY in 15 different color shades, which range from Light Blonde to Midnight Black - including three OMBRE colors. Due to the multi-tonal adapt system, our Clip-in Hair Extensions look very natural because they have subtle highlights as well as lowlights. This means that there are lighter strands and darker strands throughout each Clip-in Extensions Set. This gives our hair colors natural movement, depth and dimension and enables the extensions to blend in with your natural hair - even if your hair color is a shade or two off.

OUR SERVICE FOR YOU: If you are unsure about which hair color of our offered Clip-in Extensions is the right one for you, just send us a recent selfie taken in natural daylight (no filters, please ) showing your current hair from top to bottom so that we can help you with a recommendation. We are happy to receive your selfie to the following email: info@theheartcompany.co

In total we offer 4 different Clip-in Hair Extensions Sets in the standard length of 50 cm (20 inches).

When choosing your ideal Clip-in Extensions weight, it is very important to choose the Set size that is ideal for your hair type / hair thickness.  

1.) STARTER KIT (70 GRAM SET - 3 wefts - to try out the product - please note that this is not a full-head set)

2.) 120 GRAM SET for fine/thin hair type (full head set)

3.) 160 GRAM SET for regular hair type (full head set)

4.) 220 GRAM SET for thick hair type (full head set). 

All our Clip-in Hair Extensions  are made of the highest 100% premium quality of straight REMY human hair. The only difference between each set is its hair weight.

The following wefts are included in our 4 weight set sizes that we are happy to offer:

• Our 70 GRAM SET (STARTER KIT) has a total of 3 hair wefts: 1x 15 cm (6”) weft, 2 x 10 cm (4”) wefts. This is not a full head set but can be used to try out the product and add more volume to your hair or ponytail. If you have very thin/fine hair the STARTER KIT might even be sufficient for a full result.

• Our 120 GRAM SET contains 9 hair wefts in total: 1 x 20 cm (8”) weft, 2 x 15 cm (6”) wefts, 2 x 10 cm (4”) wefts, 4 x 2,5 cm ( 1”) wefts. We designed the set for women with fine hair type to add length and volume to their hair. The 120 GRAM SET contains one weft less than our 160 GRAM and 220 GRAM SETS.

• Our 160 GRAM SET contains 10 hair wefts in total: 1 x  20 cm (8”) weft, 1 x 17 cm (7") weft, 2 x 15 cm (6”) wefts, 2 x 10 cm (4”) wefts, 4 x 2,5 cm (1”) wefts. This Set is ideal for women with a medium / regular hair type and is our best selling SET size.

• Our 220 GRAM SET contains 10 hair wefts in total: 1 x  20 cm (8”) weft, 1 x 17 cm (7") weft, 2 x 15 cm (6”) wefts, 2 x 10 cm (4”) wefts, 4 x 2,5 cm (1”) wefts. This SET was designed as our heaviest SET and it is intended for women with naturally thick hair who would like to reach that extra voluminous look and/or add length to their hair.

We really recommend to choose the SET that best matches your hair type to attain the most natural blend. For instance, if you have very thick hair and just want to add length and no additional volume, we still advise to choose our 220 GRAM SET because if you go for a lighter weight, the result may be that the Clip-in Extensions appear “stringy” or unnatural in your hair. On the other hand, if you have thin hair but want to add a lot more volume, we recommend to go for our 120 GRAM or 160 GRAM SET, otherwise opting for our 220 GRAM SET may be too heavy for your hair.

For a shorter length, we recommend to see your hair stylist to cut your Clip-in Extensions Set to your desired length. Since our Extensions are made of 100% REMY human hair of the highest quality, it is absolutely no problem to cut your Clip-in Hair Extensions. If you decide to do this, we recommend having the Extensions already clipped into your hair during the haircut. We would also recommend to remember in which order the wefts were clipped-in, so that you know exactly where each weft is supposed to go upon the next use.

We currently do not offer pre-curled or waved hair extensions.

Our Clip-in Hair Extensions are naturally straight of Asian origin. But since they are made of 100% REMY human high-quality hair, they can be styled, curled or waved by using hot tools and style them the way you wish.

Below we are happy to give you a cost-overview of hair extensions that you can find globally:

Synthetic hair extensions usually cost from 50€ - 90€ as they are made from non-natural fibre and therefore from cheaper material, however, they do not look or feel natural.

For real natural REMY human hair extensions, the preferred choice, one can consider prices ranging from 99€ - 600 € or even much more. We recommend our real natural REMY human hair extensions as they are of much higher quality than synthetic hair extensions. You can wash and style them just like your own hair and they blend-in seamlessly - looking perfectly natural. 

Our natural REMY human hair Clip-in Extensions are all 50 cm (20 inch) in length and range from 69€ - 209€, depending on the Clip-in-Extensions-Set that you choose, which depends on your own hair thickness (70 g Starter Kit, 120g, 160g, or 220g). Our two-color OMBRE Clip-in-Extensions-Sets cost from €79 - €249.

The answer is simple: The more LOVE your hair extensions receive from you, the longer they will stay with you :-). Their lifespan also depends on which style-products such as hairspray etc. you use on your Clip-in Extensions and how frequently you wear them. You can expect your Clip-in Hair Extensions by THE HEART COMPANY to last from 6 months up to 1 year or even longer. 

Clip-in Hair Extensions cause NO damage to your own hair as they are simply just clipped-into your own hair just like normal styling hair clips. On the other hand, permanent hair extensions indeed most frequently cause damage to your own hair due to gluing, bonding and tearing on the hair.

Clip-in Hair Extensions by The Heart Company are simply clipped open and then closed again near to the roots of your own hair. With a little bit of practice, clipping-in your hair extensions will become very fast and easy - staying securely in place all day long. 

With some practice, it can take about 5 minutes to clip in the whole set of hair extensions! If you apply curls to them or want to create a special hair braid, then we recommend to plan 30-45 minutes of time for your lovely hair-do.

Please check our video How to use Clip-in Extensions How to use Clip-in Extensions

Of course, you can! Clip-in Hair Extensions by the Heart Company are made of 100% REMY human hair of Asian origin, which therefore naturally is straight. In order for them to blend in seamlessly with your curly hair, we recommend the following 2 options:

- Straightening/relaxing your own hair to match the texture of the Clip-in Hair Extensions

- Curling the Clip-in Hair Extensions to match the texture of your own curly hair

We highly recommend to use a heat protection spray before using hot tools and to only use a low heat setting of 120C (250 F). Using such moderate temperature will prevent damage to the Clip-in Hair Extensions and prolong their lifespan.

To get your best hair result with Clip-in Hair Extensions, we recommend your hair to be at least shoulder length. We recommend this minimum length because if your hair is too short, the wefts may not be able to be clipped-in invisibly because the top layer of your own hair may be too short to completely conceal the Clip-ins.

If you have short hair (around shoulder length) we recommend to choose our Clip-in Hair Extensions Sets 160 GRAM or 220 GRAM version. This ensures that there are enough hair wefts and resulting thickness to blend-in perfectly with your shorter hair. 

If you select a lighter Set (120 gram Set or Starter Kit Set), the extensions risk to look unnatural or appear stringy and thus do not blend-in perfectly.

Thus, in case you have thin/fine short hair (shoulder length), we recommend to choose our 160 GRAM Set, and if you have medium to thick short hair, we recommend to buy our 220 GRAM Set.

Once your Clip-in Hair Extensions are clipped in properly, they are totally undetectable. All hair wefts in your Set have sturdy clips with a silicone grip to keep them in place all day long. Moreover, the base of each weft is thin and flat, 

You clip-in the hair wefts in-between layers of your own natural hair so that they blend-in naturally and seamlessly. The result is that your hair looks completely natural - just a lot longer, fuller and more beautiful with a great shine.

You can wear your Clip-in Hair Extensions every day to add that beautiful spice to your daily look, or just on special occasions such as weddings, family celebrations, work engagements and so many more. You can wear your full Set, or just a few strategically placed hair strands, depending on your hairstyle. There are numerous possibilities! Clip-in Hair Extensions can be worn on daily basis, however, we do not recommend to wear Clip-in Hair Extensions while sleeping, showering, swimming, or playing sports.

Your wedding hair-lovestory is just a few clips away...! Our customers love Clip-in Hair Extensions to make their wedding hair dreams come true! They are versatile wonders to add more volume, length, and also a different color (check out our Ombre shades...) to your wedding hairstyle on your special day.

Get inspired here: Link Wedding Hair Lovestory

We recommend the following lovely care:

Gently brush your Clip-ins from top to bottom with a soft hair brush (detangling brush) before and after every single use. 

Before washing your Clip-ins, please brush them with LOVE. Then start to wash them in lukewarm water using a little bit of shampoo (ideally shampoo that contains organic argan oil). After you have washed out the shampoo with lukewarm water, put a little bit of conditioner on your Clip-ins. Then rinse out the conditioner and let your Clip-ins air-dry on a towel. The less you wash your Clip-ins, the longer they will accompany you. We recommend to wash your Clip-ins after 10-15 times of use, depending on how much styling product you used on them (hairspray etc.).

Yes, you can!  Our Clip-in Hair Extensions are made of 100% REMY human hair, which can be curled, straightened, blow-dried and styled - just like your own natural hair.

However, in order for your Hair Extensions to last longer, we recommend to always use a heat protectant spray prior to styling your Clip-in Hair Extensions.

In addition we suggest a low heat setting of 120 C (250 F) because higher temperatures can damage the Clip-in Hair Extensions quite significantly. Our own hair may be able to handle a high heat setting because it is constantly revitalized by our scalp's nourishment, Clip-in Hair Extensions naturally are not nourished by our scalp and therefore a lower heat setting will help protect the natural REMY Clip-in Hair Extensions.

We recommend to use organic hair products for dry or damaged hair, whenever possible, also to keep our environment & waters free from microplastics and other harmful ingredients. If you are unable to use fully organic hair products, we recommend to at least choose alcohol-free and sulfate-free shampoos & conditioners, in order to avoid drying-out, frizziness, matting, or tangling of your Clip-in Hair Extensions.

Also heat protectant spray prior to heat styling your Clip-in Hair Extensions is always a good idea as well as indulging hair oils  or serums, which will maintain the quality of your Clip-ins as long as possible.

If you like to dye your Clip-in Hair Extensions, yes that is possible. Clip-in Hair Extensions by The Heart Company are made of 100% straight REMY human hair and can therefore be dyed just like your natural hair. However, we recommend to always dye or tone towards a darker color and this to be done by a professional hair colorist. Please avoid to dye hair extensions towards a lighter shade, as it will require the hair to be bleached. Bleaching is a chemical process that can damage the natural hair structure of your Clip-ins. If your natural hair tone is in-between two color shades of our range, we recommend that you buy the lighter color and take your Clip-in Hair Extensions Set to a professional hair-colorist to dye your set darker to match your natural shade. In case you wear highlights, we recommend to buy the color shade that matches the lightest highlight in your hair, and then have a professional hair-colorist dye or tone lowlights into your Clip-in Hair Extensions Set. In case you decide to have your Extensions dyed, we recommend to test the color on a one clip weft first prior to dyeing the full Clip-in Extensions Set in order to make sure that you are happy with your hair look.

Ideally please remove your Clip-in Extensions every night before bed because sleeping while wearing them could cause tangling and damage not only to the Clip-in Hair Extensions but also to your own hair.

We do not recommend to work-out or swim with your extensions clipped-in. The Clip-in Hair Extensions can be  tangling or damaged due to sweat, chlorine or salt from ocean water. Of course, you can enjoy your Clip-in hair lovestory while taking a sun-bath at the beach or by the pool.